Enhanced Supervisory Training Resources

An alphabetically sorted list of the individual session titles appears below.  Most titles include links to specific handouts, supplemental materials and/or video streams associated with each topic.

Other information and schedules regarding this workshop series can be found at Enhanced Supervisory Training Series Home.

Communicating Effectively

This interactive workshop emphasizes active listening skills as the basis of effective communication. Participants will also practice strategies for approaching difficult conversations, using dialogue to improve understanding, and thinking about formal and informal communication systems in the workplace.
Handout

Coping with Stress

This workshop provides an introduction to the basics of understanding stress, stressors and the stress response in people. The course includes focus on ways you can begin to control how external & internal stressors affect you, aspects of personality and behavior that can contribute to escalating our stress levels and how we may, with practice, learn to manage our unwanted and unhealthy responses to the stressors in our lives.
No materials available

Corrective Action and Discipline Process

This courses enhances  management skills by reviewing WSU’s corrective action and disciplinary processes and discussing actual corrective / disciplinary action cases. Learn from others' experiences.
No materials available

Cultural Competency

 Participants will learn how to deal with different cultural, values, norms, customs and expectations in today’s workplace using best practice techniques and real world leadership skills.
No presentation files

Emotional Intelligence

This session is designed to provide an overview of the components of Emotional Intelligence, as well as to facilitate discussion on how we use it in our own management and leadership roles. Areas of application include corrective and disciplinary actions, effective communication and team development.
Handout
PowerPoint Presentation Notes
PowerPoint Presentation

Employment Issues: Roundtable Discussion with the Attorney General Office

This session is intended to provide an update on current trends in employment law including recent legislative action, issues coming from the state and federal courts that may impact how we respond to employee concerns or behaviors, and the current state of union representation at WSU.
No materials available

Ethics Rules

This workshop provides an opportunity to learn more about the State Ethics Law and the Whistleblower’s Act as they apply in the university setting. Intended as an informal discussion among leads, supervisors and managers, this session takes a careful look at the issues most departments encounter.
PowerPoint Presentation Notes
PowerPoint Presentation

Managing FMLA, RA, L&I and Other Leave Issues

This workshop provides hypothetical situations through which participants can discuss leave issues and explore processes and solutions.  It will also help participants see how HRS can provide assistance, advice and tools to help manage leave issues.
No materials available

Sexual Harassment and Workplace Discrimination

This workshop focuses on issues of sexual harassment and workplace discrimination. Discussion includes appropriate/inappropriate behavior, options for those subjected to inappropriate behavior, and supervisory responsibilities when such issues arise.
Policy Prohibiting Discrimination and Sexual Harassment
Policy on Faculty-Student and Supervisor-Subordinate Relationships
Presentation Notes
PowerPoint Presentation

WSU Recruitment Processes

This presentation is designed to give hiring managers a practical understanding of the recruitment process and how to conduct effective interviews so that you are able to attract the best candidates and choose the best person for the job.
No materials available