The WSU Supervisory Training Series is provided as live instructor led training sessions twice yearly on the Pullman campus. Current available schedules follow:
Wednesday, October 7, 2009
Welcome and Overview
9:00 - 9:15
Roles and Responsibilities of the Supervisor
9:15 - 10:15
This course provides an overview of the multiple roles and legal responsibilities of the supervisor. Additionally, the four primary functions of the supervisor are addressed along with the supervisor's responsibilities to the organization and to the employees.
Supervisor as Communicator
10:30 - 12:00
In this course an overview of the communication process is presented, including frame of reference issues, outcome-centered communication, the four dimensions of communication and listening skills and guidelines for giving constructive feedback.
Thursday, October 8, 2009
Supervisor as Leader
8:30 - 10:00
This module examines a variety of leadership styles, provides an overview of different leadership theories and focuses upon the application of Blanchard's Situational Leadership model.
Supervisor as Performance Manager | Part 1
10:15 - 12:00
Part 1 | Developing Effective Position Descriptions and Performance Expectations
The first two building blocks of performance management - job descriptions and job expectations - are examined in this presentation. The concept of a job expectation, the requirements of a well-written expectation and how to group job expectations for use in performance evaluations and annual reviews are explained.
Wednesday, October 14, 2009
Supervisor as Civil Service Staff Recruiter
8:30 - 10:00
This module emphasizes the format of the interview, examining lawful and unlawful inquiries, performance based and open ended questions and reference checking.
Equal Opportunity Issues for Supervisors
10:15 - 11:15
This course focuses upon EEO/AA/ADA issues as related to recruitment and selection of employees. It includes strategies for making the best use of advertising, screening applications, and interviewing.
Valuing and Promoting Diversity
11:15 - 12:00
This class provides an overview of the Strategic Plan of the Office of Vice President for Equity and Diversity.
Friday, October 16, 2009
State Ethics and Whistleblower Act for Supervisors
8:30 - 10:30
Beginning with an overview of the State Ethics Law and the Whistle-blower Act, this class features issues and discussion of particular interest to supervisors and managers. The Ethics in Public Service requirements found in RCW 42.52 and WAC 292 are examined, as well as the use of state resources, conflicts of interest, receipt of gifts and confidential information.
Computer and Network Security Awareness
10:45 - 11:45
This course highlights best computer security practices - and most common mistakes - to help you protect yourself from hoaxes, spyware, phishing, ID theft, copyright issues, spam, viruses, social engineering. Appropriate WSU policies are also identified.
Wednesday, October 21, 2009
Workers' Compensation & Return to Work
8:15 - 9:15
This module provides an overview of workers' compensation and its benefits, covering procedures to follow when an employee is injured on the job, what the supervisor's role entails and the methods used to return an employee to work.
Business Policies, Procedures and Records Retention
9:30 - 10:45
This workshop discusses how to use the Business Policies and Procedures Manual, how the manual is updated and its history. Records scheduling, records retention and state records requirements are also examined.
Workplace Issues and Concerns
11:00 - 12:00
This course provides resources and a general overview of to assist you with a general overview of laws, policies and procedures to assist you with workplace issues and concerns at Washington State University. Policies discussed include: Workplace Violence, Domestic Violence and Alcohol and Drug.
Friday, October 23, 2009
Labor Relations
8:30 - 9:30
This class addresses the statutory provisions for collective bargaining, current Washington State laws and regulations associated with collective bargaining and civil service reform, the labor relations structure at WSU, bargaining unit employee rights, the role of stewards, and the grievance procedure.
Supervisory Skills Practice and Simulation | Part 1
9:45 - 11:30
These workshops use case studies and simulations to provide practice in applying supervisory knowledge and skills discussed in the first half of the series.
Wednesday, October 28, 2009
Leave Policies and Practices
8:30 - 10:00
This class is designed to provide supervisors with an overview of leave, FMLA and shared leave policies, procedures and practices.
Supervisor as Motivator
10:15 - 11:45
This class provides an overview of the determinants of behavior and the different theories of motivation, including a discussion on the importance of recognizing and rewarding employees.
Friday, October 30, 2009
Fair Labor Standards Act
8:30 - 10:00
This module provides supervisors with an overview of the Fair Labor Standards Act (FLSA) and overtime standards within Washington State University. It explains who is covered under FLSA, outlines the Washington Administrative Code overtime standards, reviews meal and rest period requirements, provides guidance for hours worked during travel, highlights potential penalties for non-compliance, and demonstrates an overall overtime management for supervisors.
Supervisor as Safety Manager
10:15 - 11:45
This supervisory training course focuses on the new employee safety checklist, the Supervisors' Safety Manual, WSU's Accident Prevention Program and the supervisor's roles in performing inspections and reporting and investigating accidents.
Wednesday, November 4, 2009
Public Records and Records Request
8:30 - 9:15
This course is designed to acquaint managers with the basics of the Public Records Law, the types of records that are public and must be produced, the new WSU policy relating to public records, the process for responding thereto and the university Public Records Officer.
Supervisor as Performance Manager | Part 2
9:30 - 11:30
Part 2 | Corrective Action and Discipline
The objectives of this module are to explain the value of positive and progressive discipline; to recognize how to use discipline to correct improper employee behavior; and to learn how to apply discipline consistently, fairly and impartially.
Friday, November 6, 2009
Supervisor as Performance Manager | Part 3
8:30 - 10:00
Part 3 | Developing and Conducting Annual Reviews
This session addresses the purpose, value and the regulatory aspects of regular performance evaluations, how to use the forms and processes involved in performance evaluation and how to assess employee development needs.
Reasonable Accommodation
10:15 - 11:45
This course examines WSU's Reasonable Accommodation process for employees and explores ways supervisors can avoid pitfalls when managing the disabled worker.
Friday, November 13, 2009
Online Learning Management
8:30 - 10:00
The thousands of courses and books in WSU's Online Learning Resources System are available to all current WSU employees and students, but those designated as "Online Learning Managers" have additional privileges that further enable the accomplishment of departmental training initiatives and development needs. This course describes the functions in a step-by-step format.
Supervisory Skills Practice and Simulation | Part 2
10:15 - 12:00
These workshops use case studies and simulations to provide practice in applying supervisory knowledge and skills discussed in the first half of the series.
All sessions scheduled to occur in the WSU's Alumni Centre (Pullman) unless otherwise noted
(Clickable Map) (Download Schedule Here)
How to enroll:
It is important to register for each session you wish to attend so you can be updated of any last minute changes:
- Click the Enroll in this session link to access the course description page;
- Click the
play button at the top of course description page; - Scroll to the bottom of the next page and click the Session Number for the preferred date;
- Scroll to the bottom of the next page and click the
button.
Enrollment help is available at hrstraining@wsu.edu or 509-335-4521
Tuesday, February 16, 2010
Welcome and Overview
9:00 - 9:15
Roles and Responsibilities of the Supervisor
9:15 - 10:15
This course provides an overview of the multiple roles and legal responsibilities of the supervisor. Additionally, the four primary functions of the supervisor are addressed along with the supervisor's responsibilities to the organization and to the employees.
Enroll in this session
Supervisor as Communicator
10:30 - 12:00
In this course an overview of the communication process is presented, including frame of reference issues, outcome-centered communication, the four dimensions of communication and listening skills and guidelines for giving constructive feedback.
Enroll in this session
Thursday, February 18, 2010
Supervisor as Leader
8:30 - 10:00
This module examines a variety of leadership styles, provides an overview of different leadership theories and focuses upon the application of Blanchard's Situational Leadership model.
Enroll in this session
Supervisor as Performance Manager | Part 1
10:15 - 12:00
Part 1 | Developing Effective Position Descriptions and Performance Expectations
The first two building blocks of performance management - job descriptions and job expectations - are examined in this presentation. The concept of a job expectation, the requirements of a well-written expectation and how to group job expectations for use in performance evaluations and annual reviews are explained.
Enroll in this session
Tuesday, February 23, 2010
Supervisor as Civil Service Staff Recruiter
8:30 - 10:00
This module emphasizes the format of the interview, examining lawful and unlawful inquiries, performance based and open ended questions and reference checking.
Enroll in this session
Equal Opportunity Issues for Supervisors
10:15 - 11:15
This course focuses upon EEO/AA/ADA issues as related to recruitment and selection of employees. It includes strategies for making the best use of advertising, screening applications, and interviewing.
Enroll in this session
Valuing and Promoting Diversity
11:15 - 12:00
This class provides an overview of the Strategic Plan of the Office of Vice President for Equity and Diversity.
Enroll in this session
Thursday, February 25, 2010
State Ethics and Whistleblower Act for Supervisors
8:30 - 10:30
Beginning with an overview of the State Ethics Law and the Whistle-blower Act, this class features issues and discussion of particular interest to supervisors and managers. The Ethics in Public Service requirements found in RCW 42.52 and WAC 292 are examined, as well as the use of state resources, conflicts of interest, receipt of gifts and confidential information.
Enroll in this session
Computer and Network Security Awareness
10:45 - 11:45
This course highlights best computer security practices - and most common mistakes - to help you protect yourself from hoaxes, spyware, phishing, ID theft, copyright issues, spam, viruses, social engineering. Appropriate WSU policies are also identified.
Enroll in this session
Tuesday, March 2, 2010
Workers' Compensation & Return to Work
8:15 - 9:15
This module provides an overview of workers' compensation and its benefits, covering procedures to follow when an employee is injured on the job, what the supervisor's role entails and the methods used to return an employee to work.
Enroll in this session
Business Policies, Procedures and Records Retention
9:30 - 10:45
This workshop discusses how to use the Business Policies and Procedures Manual, how the manual is updated and its history. Records scheduling, records retention and state records requirements are also examined.
Enroll in this session
Workplace Issues and Concerns
11:00 - 12:00
This course provides resources and a general overview of to assist you with a general overview of laws, policies and procedures to assist you with workplace issues and concerns at Washington State University. Policies discussed include: Workplace Violence, Domestic Violence and Alcohol and Drug.
Enroll in this session
Thursday, March 4, 2010
Labor Relations
8:30 - 9:30
This class addresses the statutory provisions for collective bargaining, current Washington State laws and regulations associated with collective bargaining and civil service reform, the labor relations structure at WSU, bargaining unit employee rights, the role of stewards, and the grievance procedure.
Enroll for this session
Supervisory Skills Practice and Simulation | Part 1
9:45 - 11:30
These workshops use case studies and simulations to provide practice in applying supervisory knowledge and skills discussed in the first half of the series.
Enroll in this session
Tuesday, March 9, 2010
Leave Policies and Practices
8:30 - 10:00
This class is designed to provide supervisors with an overview of leave, FMLA and shared leave policies, procedures and practices.
Enroll for this session
Reasonable Accommodation
10:15 - 11:45
This course examines WSU's Reasonable Accommodation process for employees and explores ways supervisors can avoid pitfalls when managing the disabled worker.
Enroll for this session
Thursday, March 11, 2010
Fair Labor Standards Act
8:30 - 10:00
This module provides supervisors with an overview of the Fair Labor Standards Act (FLSA) and overtime standards within Washington State University. It explains who is covered under FLSA, outlines the Washington Administrative Code overtime standards, reviews meal and rest period requirements, provides guidance for hours worked during travel, highlights potential penalties for non-compliance, and demonstrates an overall overtime management for supervisors.
Enroll in this session
Supervisor as Safety Manager
10:15 - 11:45
This supervisory training course focuses on the new employee safety checklist, the Supervisors' Safety Manual, WSU's Accident Prevention Program and the supervisor's roles in performing inspections and reporting and investigating accidents.
Enroll in this session
Tuesday, March 23, 2010
Public Records and Records Request
8:30 - 9:15
This course is designed to acquaint managers with the basics of the Public Records Law, the types of records that are public and must be produced, the new WSU policy relating to public records, the process for responding thereto and the university Public Records Officer.
Enroll for this session
Supervisor as Performance Manager | Part 2
9:30 - 11:30
Part 2 | Corrective Action and Discipline
The objectives of this module are to explain the value of positive and progressive discipline; to recognize how to use discipline to correct improper employee behavior; and to learn how to apply discipline consistently, fairly and impartially.
Enroll for this session
Thursday, March 25, 2010
Supervisor as Performance Manager | Part 3
8:30 - 10:00
Part 3 | Developing and Conducting Annual Reviews
This session addresses the purpose, value and the regulatory aspects of regular performance evaluations, how to use the forms and processes involved in performance evaluation and how to assess employee development needs.
Enroll in this session
Supervisor as Motivator
10:15 - 11:45
This class provides an overview of the determinants of behavior and the different theories of motivation, including a discussion on the importance of recognizing and rewarding employees.
Enroll in this session
Tuesday, March 30, 2009
Online Learning Management
8:30 - 10:00
The thousands of courses and books in WSU's Online Learning Resources System are available to all current WSU employees and students, but those designated as "Online Learning Managers" have additional privileges that further enable the accomplishment of departmental training initiatives and development needs. This course describes the functions in a step-by-step format.
Enroll in this session
Supervisory Skills Practice and Simulation | Part 2
9:45 - 11:30
These workshops use case studies and simulations to provide practice in applying supervisory knowledge and skills discussed in the first half of the series.
Enroll in this session
All sessions scheduled to occur in the WSU's Alumni Centre (Pullman) unless otherwise noted
(Clickable Map) (Download Schedule Here)
How to enroll:
It is important to register for each session you wish to attend so you can be updated of any last minute changes:
- Click the Enroll in this session link to access the course description page;
- Click the play button at the top of course description page;
- Scroll to the bottom of the next page and click the Session Number for the preferred date;
- Scroll to the bottom of the next page and click the button.
Enrollment help is available at hrstraining@wsu.edu or 509-335-4521
Business Policies, Procedures and Records Retention
Computer Network Security Awareness
Equal Opportunity Issues for Supervisors
Leave Policies and Practices
Online Learning Management
Public Records and Records Requests
Roles and Responsibilities of the Supervisor
State Ethics Law and Whistleblower Act for Supervisors
Supervisor as a Civil Service Staff Recruiter
Supervisor as Communicator
Supervisor as Performance Manager: Corrective Action and Discipline
Supervisor as Performance Manager: Developing and Conducting Annual Reviews
Supervisor as Performance Manager: Developing Effective Position Descriptions and Performance Expectations
Supervisor as Safety Manager
Supervisory Skills Practice and Simulation: Parts 1 and 2
Valuing and Promoting Diversity
Workers Compensation and Return to Work
Workplace Issues and Concerns
Human Resource Services collaborates with Academic Media Services (AMS) to video stream many of the WSU Supervisory Training topics. These videos are supplemented by recommended SkillSoft e-learning courses to provide remote web access to the series from any location. Access videostreams available for the Supervisory Training Series from the Supervisory Training Course Materials tab above.
