HRS Training Resources
The following files have been featured in presentations coordinated through Human Resource Services. They are provided as an educational resource to all WSU employees. To view these files requires the free Adobe Acrobat Reader and the free Microsoft PowerPoint Viewer.
Please note the revision date associated with each topic as the content in these files is subject to change. Also note the "Next Available Offering" link associated with the courses. If the course is scheduled to occur in the near future, this link will take you to the online enrollment site.
SkillSoft online training resources are listed with many of the courses. These resources are available to all current WSU employees and students. Clicking on the SkillSoft Resources link will redirect you to the sign in page. After successfully launching your SkillSoft Home Page, you will need to perform a search on the course or book title. If you experience difficulties accessing SkillSoft, please visit Online Learning FAQ's.
A
- Account Balances
See "AIS: Account Balances"
- Accruals, Allocation Adjustments and Reserve Accounts
This course takes an in-depth look at the WSU Accruals and Allocation Adjustment Policy and examines how allocation adjustments interact with reserve accounts and operating accounts.
Handout Presentation Notes PowerPoint Presentation Videostream Available
- AIS: Account Balances (rev. 01/2006)
Washington State University’s mainframe application BALANCES is explored in this hands-on computer lab. Authorized access to BALANCES is a prerequisite to attending this course.
Handout
Presentation Notes
PowerPoint Presentation
- AIS: BRS - Managing Receivables (rev. 10/2006)
The class explores the Accounts Receivable management aspect of AIS BRS. WSU Policy regarding accounts receivable and collections is reviewed, plus hands-on use of BRS to download, sort and review departmental receivables. Participants must have authorized access to BRS before class.
Files Pending Expenditure Objects List
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AIS: DEPPS (rev. 01/2006)
WSU's Departmental Personnel Payroll System (DEPPS) is the Administrative Information System that contains information on employees, payroll, and position control. This hands-on computer lab features practice in navigating through the many query screens that detail such things as salary history, work location, position type, and employee demographics. Authorized access to DEPPS is a prerequisite to attending this course.
Materials Pending
- AIS: PAPR - Accounts Payable & Receiving (rev. 11/2006)
This class addresses the last three letters in PAPR, Accounts Payable and Receiving. WSU Policy concerning Accounts Payable & Receiving is reviewed. The hands-on portion includes querying PAPR to determine payment status, check number, vendor address, how to sign in shipments, and using PAPR to reconcile payment transactions.
Training Manual Expenditure Objects List Presentation Notes PowerPoint Presentation
- AIS: PAPR - Purchasing and Procurement (rev. 10/2006)
This class addresses the legal and policy issues associated with purchasing activities at WSU and provides knowledge and skills useful for purchasing at a departmental level. It includes an introduction to PAPR and the Purchasing Card.
- Alcohol and Drug
See "Workplace Issues and Concerns"
SkillSoft Resources: Course: Drug-Free Workplace
- Annual Reviews
See "Supervisor as Performance Manager: Developing and Conducting Annual Reviews"
- Asbestos Awareness for Maintenance and Custodial Personnel (rev. 01/2008)
Topics addressed in this course include forms of asbestos in buildings, health effects of asbestos, potential locations of ACM, recognizing deteriorating or damaged ACM, reporting releases, and minimizing exposures through work practices, signs and labels, and personal protective equipment.
Presentation Notes PowerPoint Presentation
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B
- Bargaining Units
See "Labor Relations"
- Basic Copyright Law (rev. 07/2006)
This class addresses Basic Copyright Law as it applies to life on campus including using the internet, using print materials without permission, the concept and parameters surrounding “fair use,” obtaining permission, and avoiding infringement claims against you and the university.
Presentation Notes PowerPoint Presentation
SkillSoft Resources: Books: Getting Permission: How to License & Clear Copyrighted Materials Online & Off, 2nd Edition; The Public Domain: How to Find & Use Copyright-Free Writings, Music, Art & More, Second Edition
- Benefit Eligibility for Non Student Hourly Employees 3/2008
The goal of this course is to train those who are responsible for hiring, monitoring and supervising non student temporary hourly employees of changes to the insurance benefit eligibility criteria. Attendees will learn the new method in which non student temporary hourly employees may become benefit eligible and learn what resources are available to monitor their hours of work.
Videostream Available
Presentation Notes
PowerPoint Presentation
- Budget Process at WSU (rev. 09/2006)
This class explores the University planning and budgeting process, including the identification of sources and uses of funds and the budgeting policies and processes at the state level impacting WSU's budget.
Presentation Notes PowerPoint Presentation
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C
- Cash Handling (rev. 04/2006)
This class is required for those whose positions entail cash handling. At the completion of this course participants will have knowledge of the policies and procedures related to the handling of cash, the receipt and deposit of money, dealing with foreign currency, handling a "returned check, and identifying the proper procedures for safeguarding and securing monies, reimbursing a petty cash fund, and processing a refund.
Presentation Notes PowerPoint Presentation
- Communicating Effectively
See WSU Enhanced Supervisory Training Resources for complete details.
- Communicating Effectively with Non-Native Speakers of English (rev. 01/2008)
This workshop presents strategies for effective oral communication between native speakers of English and non-native speakers of English in a variety of settings.
Expanding Your Repertoire
- Computer Use
See “Computer and Network Security Awareness” and "State Ethics Law”
- Conflict Management (rev. 03/2008)
This workshop will cover the basics of conflict management in the workplace: what makes conflict, ways of responding to various levels and stages of conflict, and the role of the supervisor in managing and resolving conflict at work.
Handout
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Create Your Own Web Page (rev. 02/07/2006)
This hands-on computer lab is designed for people who want to create their first WEB page and want to learn something about the language behind the scenes. Basic HTML instruction is given, along with information on how to link pages, insert graphics, and add color. (Note: It is highly recommended that you bring your UNIX username and password with you to the lab. This may be different than your Net ID and password. In order to get this information, simply call the IT Accounts Desk at 509-335-3663. Also, please bring a floppy disk or thumb drive if you want to save your Web page for future use.
Presentation Notes PowerPoint Presentation
SkillSoft Resources: Course: Web Development Fundamentals; Books: HTML Complete Course
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D
- Data Warehouse Training
See "Financial Data Warehouse" and "Student Data Warehouse"
- DEPPS
See "AIS: DEPPS"
- Developing and Reconciling Your Unit Budget (rev. 3/2008)
A basic overview of basic budget concepts and how they are applied at the unit level is the focus of this class. Operating vs. capital budgets are explained, as well as the advantages and disadvantages of various budgeting methods.
Presentation Notes PowerPoint Presentation
- Discipline
See "Supervisor as Performance Manager: Corrective Action and Discipline"
- Domestic Violence
See "Workplace Issues and Concerns"
SkillSoft Resources: Book: Addressing Domestic Violence in the Workplace
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E
- E-Mail Etiquette (rev. 09/2006)
These notes are designed to help WSU employees and students make the most out of the Outlook E-mail system. They address issues of e-mail etiquette, connecting to the system from off campus, and e-mail folders, functions, and managements tips.
SkillSoft Resources: Course: Essentials of Electronic Communication; Book: E-mail Etiquette: How to Get the Best Results from Your E-mails
- Effort Certification and Cost Sharing (rev. 03/03/2006)
See Research Administration Series for complete details.
- Employee Benefits Orientation (rev. 02/2008)
Directed toward new Washington State University employees who would like more information about their benefits, this orientation provides detailed explanations concerning various insurance and retirement options. Participants learn more about their choices so they can make informed decisions about their future benefits.
PowerPoint Presentation Orientation Website
- Equal Opportunity/Affirmative Action Issues in Recruitment and Hiring (rev. 09/2006)
This course focuses upon EEO/AA/ADA issues as related to recruitment and selection of employees. It includes strategies for making the best use of advertising, screening applications, and interviewing.
Files Pending
SkillSoft Resources: Course: Equal Employment Opportunity (EEO); Book: Fair, Square & Legal: Safe Hiring, Managing & Firing Practices to Keep You & Your Company Out of Court, Third Edition
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F
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Financial Analysis (rev. 11/2006)
This course provides participants with a basic understanding of what financial analysis is, why it is important, when it can be used to the best advantage, what some of the tools and techniques are and some applications in the college and university environment. Specific sources of financial information at WSU are discussed as well as the flow of information between departments, areas and central administration.
Presentation Notes PowerPoint Presentation
- Financial Data Warehouse (Lecture and Lab) (rev. 03/2006)
This two-part course provides background on the development and application of the Financial Data Warehouse and incorporates five different exercises using the BusinessObjects tools.
Presentation Notes
SkillSoft Resources: Book: BusinessObjects: The Complete Reference
- Funding at WSU (rev. 02/2007)
With its focus on WSU’s sources and types of funding, allocation processes and special funding categories, this course is particularly useful to those interested in upgrading their understanding of financial management in the university setting.
Presentation Notes PowerPoint Presentation
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G
H
- HEPPS
See "AIS: DEPPS"
- Human Subjects Training (rev. 2/2008)
WSU IRB requires the PI and encourages all staff involved in the research to complete CITI training in the ethical use of human participants in research. The PI is ultimately responsible to adequately train all staff listed on the application in the protection of human participants in research. Re-training is required every five years.
Instructions for completing this training online
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I
- Interviewing and Selecting Employees
See "Supervisor as Recruiter"
J
- Job Expectations
See "Supervisor as Performance Manager"
- JOBX Training
This course is designed to provide hands on training for those who post student hourly, work-study, and non-student job opportunities. It will provide an overview of how to add new jobs into the system, review job applications, hire applicants and manage a job posting.
Employer's Quick JOBX Guide www.studentjobs.wsu.edu
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L
- Labor and Industries
See “Workers' Compensation and Return to Work”
M
- Managing In Cougar Country
This one-day conference is designed to provide supervisors and managers with up to date information regarding personnel, resource and risk management.
Link to addtional details
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Motivation
See "Supervisor as Motivator"
Building interest, enthusiasm and initiative in ourselves and those we work with is the focus of this presentation. The principles of effective motivation and how to adapt those principles to specific work environments are addressed, as well as the use of performance expectations as motivators.
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N
- New Employee Orientation
Meet other new WSU employees and become familiar with key services, policies, contacts and resources. Topics addressed include payroll, employment basics, safety, appropriate use of resources, human rights and training.
Orientation Guide PowerPoint Presentation Orientation Website
- New Employee Safety Orientation
Environmental Health and Safety (EHS) representatives describe various services, programs and resources available to all employees and students of Washington State University.
Videostream Available Visit the EHS web site
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O
- Online I-9 Services Training (rev. 04/2008)
This course describes how to use the “I-9 Solution,” a web-based system from Lookout Services which replaces the paper forms previously used at WSU, solves I-9 problems and provides electronic Employment Eligibility Verifications. The I-9 Solution increases overall efficiency of I-9 processes, provides centralized visibility and management of corporate-wide I-9 risks, and is a paperless solution with Electronic Signature.
User Manual Presentation Notes PowerPoint Presentation
- Online Learning Management
See WSU Supervisory Training Resources for complete details.
- Online Learning Orientation
Enhance your skills with WSU's powerful e-learning system. Learn how to find courses and books, add them to your favorites folder, and navigate through the many aspects of your personal SkillPort. Learning at your fingertips!
Attitional Tips and FAQ's Request a Departmental Session
- Overtime
See "Fair Labor Standards Act"
- Overview of Purchasing Card Program for Approving Officials (rev. 03/2008)
Those individuals who provide oversight of purchasing card usage at the department level are designated as the “Approving Officials.” In this overview course, the Approving Official will learn the three participant roles and their respective responsibilities, the policy and process for purchasing, reconciliation and documentation, the prohibited purchases and the consequences of misuse.
Handout Presentation Notes
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P
- Performance Management
See "Supervisor as Performance Manager"
- Performance Reviews
See "Supervisor as Performance Manager: Developing and Conducting Annual Reviews"
- Policies, Procedures, Records Retention and Forms Orientation (rev. 2/2007)
See also "Business Policies, Procedures, and Records Retention"
Designed for new administrative support staff or existing staff undertaking administrative functions for the first time, this course covers how to access University administrative policies and procedures; how to download and use automated and electronic form templates; and how long to keep University records to ensure compliance with University, state and federal requirements.
BPPM References Forms Training Handout Brochure
- Position Descriptions
See "Supervisor as Performance Manager: Developing Effective Job Descriptions and Performance Expectations"
- Procurement I: Purchasing
See "AIS: PAPR - Purchasing and Procurement"
- Procurement II: Central Stores and Receiving & Delivery
See "AIS: PAPR - Accounts Payable & Receiving"
- Purchasing Card Training (rev. 02/2008)
Required for any person/department wishing to use the WSU Purchasing card, this class describes the application process, usage rules and restrictions and the on-line payment system.
Training Packet BPPM 70.08
- Purchasing Card Approver Training
See "Overview of Purchasing Card Program for Approving Officials"
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R
- Research Administration Series (rev. 04/2006)
The target audience for this series includes employees whose job duties include the administration of sponsored projects.
Series Requirements and Enrollment Links
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S
- Safety and You at WSU (rev. 02/2006)
This course provides environmental, health and safety information essential to all WSU faculty and staff, fulfilling several federal, state and WSU mandated requirements for introductory employee safety training.
Presentation Notes PowerPoint Presentation
- Shared Leave
See "Leave Policies and Practices"
- Sick Leave
See "Leave Policies and Practices"
- Space Survey Training (rev. 02/2008)
This training is to assist with the 2008 space survey with room type and function distinctions.
The distinctions amongst the various Functions are discussed, and how to approach a percentage of time analysis of the use of a room.
Videostream Available
Handout
Presentation Notes
PowerPoint Presentation
- State Ethics Law (rev. 01/2008)
This overview of the Ethics in Public Service requirements addresses such questions as: To whom do the ethics requirements apply? Who is responsible for interpreting ethics laws and adopting ethics regulations? What are the major principles of the ethics requirements? Where can I obtain further information?
Presentation Notes PowerPoint Presentation
SkillSoft Resources: Course: Business Ethics; Book: The Business Ethics Activity Book: 50 Exercises for Promoting Integrity at Work
- Strategies for Recruiting a Diverse Workforce (rev. 01/2007)
This course is designed to inform all search committee chairs, committee members and clerical managers of Washington State University’s EEO/AA obligations, and proper application and enforcement thereof.
Presentation Notes
Best Practices
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Student Data Warehouse (Lecture and Lab) (rev. 07/2006)
This two-part course provides background on the development and application of the Student Data Warehouse and incorporates five different exercises using the BusinessObjects tools.
Presentation Notes
SkillSoft Resources: Book: BusinessObjects: The Complete Reference
- Supervisor as Civil Service Staff Recruiter
See WSU Supervisory Training Resources for complete details
- Supervisor as Recruiter
See "Supervisor as Civil Service Staff Recruiter"
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T
- TEMPS Training (rev. 10/2006)
The web-based temporary employment system (TEMPS) allows departmental staff to do real time data entry of appointments and any subsequent changes for hourly, part-time (timeslip) employees. This training is required to gain access to the system.
TEMPS Training Manual TEMPS Supplemental Materials
- Tenure and Promotion (rev. 09/2006)
This workshop answers questions about all aspects of faculty performance reviews and is designed for any faculty member who has an interest in the issues of tenure and promotion, particularly those who are just beginning their careers at WSU or who will come up for an important evaluation soon.
Videostream Available Manual on Faculty Evaluation PowerPoint Presentation
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U
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W
- WA State Destination-Based Sales Tax Changes (rev. 04/2008)
Effective July 1, 2008, the State of Washington will change how sales tax will be calculated. These changes affect both sellers and buyers. This course describes the sweeping changes.
Handout Presentation Notes PowerPoint Presentation Videostream Available
- Web Content Accessibility (rev. 11/2006)
This interactive lecture describes the importance of Web Content Accessibility as well as web designers' Ethical and Legal Obligations. Examples of sites that are not currently ADA compliant are incorporated to help illustrate design techniques that meet Web Accessibility Guidelines.
Presentation Notes PowerPoint Presentation
SkillSoft Resources: Course: Supporting User Assistance and Accessibility; Book: Constructing Accessible Websites
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Workplace Violence
See "Workplace Issues and Concerns"
Designed to increase awareness of workplace violence, this presentation focuses on recognizing the early warning signs of potential violence, providing proactive responses to violence and identifying personal conduct strategies to minimize violence.
SkillSoft Resources: Course: Workplace Agression: The Scope of the Problem; Book:The Manager’s Legal Handbook, 3rd Edition
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