HRS Training Resources
The following files have been featured in presentations coordinated through Human Resource Services. They are provided as an educational resource to all WSU employees. To view these files requires the free Adobe Acrobat Reader and the free Microsoft PowerPoint Viewer.
Please note the revision date associated with each topic as the content in these files is subject to change. Also note the "Next Available Offering" link associated with the courses. If the course is scheduled to occur in the near future, this link will take you to the online enrollment site.
SkillSoft online training resources are listed with many of the courses. These resources are available to all current WSU employees and students. Clicking on the SkillSoft Resources link will redirect you to the sign in page. After successfully launching your SkillSoft Home Page, you will need to perform a search on the course or book title. If you experience difficulties accessing SkillSoft, please visit Online Learning FAQ's.
A great many training resources are grouped together to address specific professional areas or audiences. Look for links to the following:
A
- 2010 Open Enrollment: What You Need To Know About Your Benefits
This information session describes changes to the state’s medical benefits package as approved by the Public Employees Benefits Board (PEBB) and effective January 1, 2010. It includes information on Flexible Spending Accounts and Dependent Care Assistance Programs.
Presentation Notes PowerPoint Presentation - Account Balances test
See "AIS: Account Balances" - Accruals, Allocation Adjustments and Reserve Accounts
See Fiscal Management Training Resources for complete details. - AIS: Account Balances (rev. 01/2006)
See Fiscal Management Training Resources for complete details.
- Alcohol and Drug
See "Workplace Issues and Concerns"
SkillSoft Resources: Course: Drug-Free Workplace - Annual Reviews
See "Supervisor as Performance Manager: Developing and Conducting Annual Reviews" - Asbestos Awareness for Construction Personnel
This entry level course meets the Washington Department of Labor and Industries requirements for awareness training for construction personnel whose work may involve contact with and potential disturbance of asbestos-containing materials (ACM).
Presentation Notes PowerPoint Presentation - Asbestos Awareness for Custodial and Maintenance Personnel
This entry level course meets the Washington Department of Labor and Industries requirements for awareness training for custodial and maintenance personnel whose work may involve contact with and potential disturbance of asbestos-containing materials (ACM).
Presentation Notes PowerPoint Presentation
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B
- Bargaining Units
See "Labor Relations"
- Basic Copyright Law
This class addresses Basic Copyright Law as it applies to life on campus including using the internet, using print materials without permission, the concept and parameters surrounding “fair use,” obtaining permission, and avoiding infringement claims against you and the university.
Presentation Notes PowerPoint Presentation
SkillSoft Resources: Books: Getting Permission: How to License & Clear Copyrighted Materials Online & Off, 2nd Edition; The Public Domain: How to Find & Use Copyright-Free Writings, Music, Art & More, Second Edition - Benefit Eligibility for Non Student Hourly Employees
The goal of this course is to train those who are responsible for hiring, monitoring and supervising non student temporary hourly employees of changes to the insurance benefit eligibility criteria. Attendees will learn the new method in which non student temporary hourly employees may become benefit eligible and learn what resources are available to monitor their hours of work.
Videostream Available
Presentation Notes
PowerPoint Presentation
Business Policies, Procedures, and Records Retention
See WSU Supervisory Training Resources for complete details.
Also see also "Policies, Procedures, Records Retention and Forms Orientation" on this page.
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C
- Communication in the Workplace: Developing Relationships to Help You, Your Team, and Your Department Achieve More!
See WSU Career Fundamentals for complete details.
- Computer Use
See “Computer and Network Security Awareness” and "State Ethics Law” - Conflict Management
This workshop will cover the basics of conflict management in the workplace: what makes conflict, ways of responding to various levels and stages of conflict, and the role of the supervisor in managing and resolving conflict at work.
Handout
Create Your Own Web Page This hands-on computer lab is designed for people who want to create their first WEB page and want to learn something about the language behind the scenes. Basic HTML instruction is given, along with information on how to link pages, insert graphics, and add color. (Note: It is highly recommended that you bring your UNIX username and password with you to the lab. This may be different than your Net ID and password. In order to get this information, simply call the IT Accounts Desk at 509-335-3663. Also, please bring a floppy disk or thumb drive if you want to save your Web page for future use.
PresentationNotes PowerPoint Presentation
SkillSoft Resources: Course: Web Development Fundamentals; Books: HTML Complete Course
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- Discipline
See "Supervisor as Performance Manager: Corrective Action and Discipline"
- Domestic Violence
See "Workplace Issues and Concerns"
SkillSoft Resources: Book: Addressing Domestic Violence in the Workplace
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E
- E-Mail Etiquette
These notes are designed to help WSU employees and students make the most out of the Outlook E-mail system. They address issues of e-mail etiquette, connecting to the system from off campus, and e-mail folders, functions, and managements tips.
Notes
SkillSoft Resources: Course: Essentials of Electronic Communication; Book: E-mail Etiquette: How to Get the Best Results from Your E-mails - Effort Certification and Cost Sharing
See Research Administration Series for complete details.
- Employee Benefits Orientation
Directed toward new Washington State University employees who would like more information about their benefits, this orientation provides detailed explanations concerning various insurance and retirement options. Participants learn more about their choices so they can make informed decisions about their future benefits.
PowerPoint Presentation Orientation Website
- Employing H-1B Workers at WSU
This informational session is presented by the Office of International Students and Scholars (OISS) for departmental representatives who would like to learn more about the process of employing international scholars in the non-immigrant category of H-1B worker. Topics will include workingwith OISS, the difference between J-1 and H-1B, process time lines, other WSU offices providing assistance, contracts and termination.
Presentation Notes PowerPoint Presentation - Employing J-1 Exchange Visitors at WSU
This informational session is presented by the Office of International Students and Scholars (OISS) for departmental representatives who would like to learn more about the process of employing international scholars in the non-immigrant category of J-1 exchange visitor. Topics will include working with OISS, the difference between J-1 and H-1B, process time lines, other WSU offices providing assistance, contracts and termination.
Presentation Notes PowerPoint Presentation
- EndNote: Beginners Class
This workshop covers understanding the EndNote X2 interface, setting preferences, simple and complex sorting, editing references, creating a library, manually entering data, selecting output styles, and exporting references from “Academic Search Complete.”
Videostream Available - Equal Opportunity/Affirmative Action Issues in Recruitment and Hiring
This course focuses upon EEO/AA/ADA issues as related to recruitment and selection of employees. It includes strategies for making the best use of advertising, screening applications, and interviewing.
Files Pending
SkillSoft Resources: Course: Equal Employment Opportunity (EEO); Book: Fair, Square & Legal: Safe Hiring, Managing & Firing Practices to Keep You & Your Company Out of Court, Third Edition
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H
- HEPPS
See "AIS: DEPPS" - How to Support ESL Students in Your Classes
Learn about some characteristics of "typical" English as a Second Language (ESL) students and some of the challenges they face in their classes. Discover campus-wide resources as well as teaching strategies to help ESL student get the most out of your course.
Handout Presentation Notes PowerPoint Presentation - Human Subjects Training
WSU IRB requires the PI and encourages all staff involved in the research to complete CITI training in the ethical use of human participants in research. The PI is ultimately responsible to adequately train all staff listed on the application in the protection of human participants in research. Re-training is required every five years.
Instructions for completing this training online
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- Interviewing and Selecting Employees
See "Supervisor as Recruiter"
J
- Job Expectations
See "Supervisor as Performance Manager"
- JOBX Training
This course is designed to provide hands on training for those who post student hourly, work-study, and non-student job opportunities. It will provide an overview of how to add new jobs into the system, review job applications, hire applicants and manage a job posting.
Employer's Quick JOBX Guide www.studentjobs.wsu.edu
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L
- Labor and Industries
See “Workers' Compensation and Return to Work”
M
- Managing and Reconciling Your Unit Budget
See Fiscal Management Training Resources for complete details. - Managing in Cougar Country
This one-day conference is designed to provide supervisors and managers with up to date information regarding personnel, resource and risk management.
Link to addtional details - Mentoring Your Non-native English Speaking Graduate Student
This workshop presents strategies for helping ESL graduate students cope with the challenges of post-graduate work and preparing them for success in the profession.
Handout
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N
- New Employee Orientation
Meet other new WSU employees and become familiar with key services, policies, contacts and resources. Topics addressed include payroll, employment basics, safety, appropriate use of resources, human rights and training.
Orientation Guide PowerPoint Presentation Orientation Website
- New Employee Safety Orientation
Environmental Health and Safety (EHS) representatives describe various services, programs and resources available to all employees and students of Washington State University.
Videostream Available Visit the EHS web site - Non-Immigrant Scholars and Students and the Process of Becoming a Permanent Resident
This course is devoted to information regarding the assistance provided to departments and international scholars by the Office of International Students and Scholars (OISS) and outside council in the permanent residency process.
Videostream Available Presentation Notes PowerPoint Presentation Supplemental Materials
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O
- Online I-9 Services Training
This course describes how to use the “I-9 Solution,” a web-based system from Lookout Services which replaces the paper forms previously used at WSU, solves I-9 problems and provides electronic Employment Eligibility Verifications. The I-9 Solution increases overall efficiency of I-9 processes, provides centralized visibility and management of corporate-wide I-9 risks, and is a paperless solution with Electronic Signature.
User Manual Presentation Notes PowerPoint Presentation - Online Learning Management
See WSU Supervisory Training Resources for complete details.
- Online Learning Orientation
Enhance your skills with WSU's powerful e-learning system. Learn how to find courses and books, add them to your favorites folder, and navigate through the many aspects of your personal SkillPort. Learning at your fingertips!
Attitional Tips and FAQ's Request a Departmental Session
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P
- Performance Management
See "Supervisor as Performance Manager"
- Performance Reviews
See "Supervisor as Performance Manager: Developing and Conducting Annual Reviews" - PERMS
See "Personnel Position Payroll Electronic Routing Management System (PERMS) Training" - Personnel Position Payroll Electronic Routing Management System (PERMS) Training
Effective May 1, 2009, all Personnel Actions must be completed using PERMS.
PERMS is a personnel action management, routing and approval system that establishes salary payments for faculty, staff and graduate students. It replaces the paper Personnel Action Form (PAF) and enables the user to authorize, track and communicates the status of the personnel actions. In this training session, participants will learn how to use PERMS and it’s various functions.
Videostream Available PERMS Handout PERMS Access Form
- Policies, Procedures, Records Retention and Forms Orientation
See also "Business Policies, Procedures, and Records Retention"
Designed for new administrative support staff or existing staff undertaking administrative functions for the first time, this course covers how to access University administrative policies and procedures; how to download and use automated and electronic form templates; and how long to keep University records to ensure compliance with University, state and federal requirements.
BPPM References Forms Training Handout Brochure
- Position Descriptions
See "Supervisor as Performance Manager: Developing Effective Job Descriptionsand Performance Expectations"
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R
- Reasonable Accommodation
See WSU Supervisory Training Resources for complete details. - Recruitment and Hiring Compliance
This course represents the Center for Human Right’s most in-depth training on Equal Employment Opportunity and Affirmative Action (EEO/AA) and the proper application and enforcement thereof.
Best Practices
Presentation Notes
PowerPoint Presentation - Regaining Our Balance and Moving Forward
This special session provides suggestions and strategies for working collaboratively to overcome consequences of the 2009 budget fallout. The goal is one of facilitating adjustment and promoting recovery for our university community.
Presentation Notes
PowerPoint Presentation
- Research Administration Update
See Research Administration Series for complete details. - Research Compliance Overview
See Research Administration Series for complete details. - Retirement Supplementation
WSURP Participants (also commonly referred to as the TIAA-CREF Plan) who have reached age 62 may be eligible for a supplemental retirement income benefit. During this presentation you will learn more about retirement supplementation including how the supplementation amount is calculated.
Videostream Available - Revenue Management
See Fiscal Management Training Resources for complete details.
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S
- Safety and You at WSU
This course provides environmental, health and safety information essential to all WSU faculty and staff, fulfilling several federal, state and WSU mandated requirements for introductory employee safety training.
Presentation Notes PowerPoint Presentation
- Shared Leave
See "Leave Policies and Practices"
- Sick Leave
See "Leave Policies and Practices"
- Strategies for Recruiting a Diverse Workforce
This course is designed to inform all search committee chairs, committee members and clerical managers of Washington State University’s EEO/AA obligations, and proper application and enforcement thereof.
Presentation Notes
Best Practices
- Student Data Warehouse: Introductory Lab
See "Business Objects Training"
- Supervisor as Recruiter
See "Supervisor as Civil Service Staff Recruiter"
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T
- TEMPS Training
The web-based temporary employment system (TEMPS) allows departmental staff to do real time data entry of appointments and any subsequent changes for hourly, part-time (timeslip) employees. This training is required to gain access to the system.
TEMPS Training Manual TEMPS Supplemental Materials
- Tenure and Promotion
This workshop answers questions about all aspects of faculty performance reviews and is designed for any faculty member who has an interest in the issues of tenure and promotion, particularly those who are just beginning their careers at WSU or who will come up for an important evaluation soon.
Videostream Available Manual on Faculty Evaluation PowerPoint Presentation - Time Report Training
This course provides information on leave accruals, accurate time reporting, how to document overtime and much, much more.
Session Notes Time Report Examples Blank Time Reports Work Schedule Samples - Tips and Strategies for Communicating with Non-Native English Speakers in the University Workplace
This workshop features strategies for effective oral communications between native speakers of English and non-native speakers of English in a variety of settings.
Handout - Travel: Basic Forms and Procedures
See Fiscal Management Training Resources for complete details.
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V
- Valuing and Promoting Diversity
See WSU Supervisory Training Resources for complete details. - Voluntary Early Retirement Incentive (VERI) Seminar
This seminar explains the VERI program for participants of the Washington State University Retirement Plan (also commonly referred to as the TIAA-CREF plan). Employees are encouraged to attend a seminar prior to requesting a individual meeting with HRS personnel.
Videostream Available
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W
- WA State Destination-Based Sales Tax Changes
Effective July 1, 2008, the State of Washington will change how sales tax will be calculated. These changes affect both sellers and buyers. This course describes the sweeping changes.
Handout Presentation Notes PowerPoint Presentation Videostream Available - Web Content Accessibility
This interactive lecture describes the importance of Web Content Accessibility as well as web designers' Ethical and Legal Obligations. Examples of sites that are not currently ADA compliant are incorporated to help illustrate design techniques that meet Web Accessibility Guidelines.
Presentation Notes PowerPoint Presentation
SkillSoft Resources: Course: Supporting User Assistance and Accessibility; Book: Constructing Accessible Websites
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