Dreaded Conversations: Effectively Communicating Difficult News
October 27, 2009
This interactive workshop emphasizes active listening skills as the basis of effective communication. Participants will also practice strategies for approaching difficult conversations, using dialogue to improve understanding, and thinking about formal and informal communication systems in the workplace.
Presentation Notes
PowerPoint Presentation
Emotional Intelligence
November 17, 2009
This session is designed to provide an overview of the components of Emotional Intelligence, as well as to facilitate discussion on how we use it in our own management and leadership roles. Areas of application include corrective and disciplinary actions, effective communication and team development.
Session filled | Closed to further enrollments
Handout
PowerPoint Presentation Notes
PowerPoint Presentation
WSU Recruitment Processes
December 8, 2009
This presentation is designed to give hiring managers a practical understanding of the recruitment process and how to conduct effective interviews so that you are able to attract the best candidates and choose the best person for the job.
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No materials available
Sexual Harassment and Workplace Discrimination
January 5, 2010
This workshop focuses on issues of sexual harassment and workplace discrimination. Discussion includes appropriate/inappropriate behavior, options for those subjected to inappropriate behavior, and supervisory responsibilities when such issues arise.
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Policy Prohibiting Discrimination and Sexual Harassment
Policy on Faculty-Student and Supervisor-Subordinate Relationships
Presentation Notes
PowerPoint Presentation
Cultural Competency
January 26, 2010
Participants will learn how to deal with different cultural, values, norms, customs and expectations in today’s workplace using best practice techniques and real world leadership skills.
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Coping with Stress
February 24, 2010
This workshop provides an introduction to the basics of understanding stress, stressors and the stress response in people. The course includes focus on ways you can begin to control how external & internal stressors affect you, aspects of personality and behavior that can contribute to escalating our stress levels and how we may, with practice, learn to manage our unwanted and unhealthy responses to the stressors in our lives.
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No materials available
State Ethics Act
March 10, 2010
This workshop provides an opportunity to learn more about the State Ethics Law and the Whistleblower’s Act as they apply in the university setting. Intended as an informal discussion among leads, supervisors and managers, this session takes a careful look at the issues most departments encounter.
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PowerPoint Presentation Notes
PowerPoint Presentation
Managing FMLA, RA, L&I and Other Leave Policies
April 7, 2010
This workshop provides hypothetical situations through which participants can discuss leave issues and explore processes and solutions. It will also help participants see how HRS can provide assistance, advice and tools to help manage leave issues.
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No materials available
Employment Issues: Roundtable Discussion w/ Attorney General's Office
April 28, 2010
This session is intended to provide an update on current trends in employment law including recent legislative action, issues coming from the state and federal courts that may impact how we respond to employee concerns or behaviors, and the current state of union representation at WSU.
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No materials available
Corrective Action and Discipline Process
May 19, 2010
This courses enhances management skills by reviewing WSU’s corrective action and disciplinary processes and discussing actual corrective / disciplinary action cases. Learn from others' experiences.
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No materials available
